Welcome to Cavanaghs of Fermoy Service department
Welcome to Cavanaghs of Fermoy Service department
Cavanaghs of Fermoy are delighted to offer a wide range of Ford Car and Commercial vehicle services and aftersales options.
We provide various priced service options to service your vehicle, DOE testing up to 3500 kgs, tyres, accident repairs, car parts and accessories. We take pride in completing all work to the highest standards and our six fully trained Ford technicians (including two Ford Master Technicians) use the latest diagnostic equipment and we will only ever use genuine Ford parts.
Using the autoVHC electronic vehicle health check system we advise our customers on the condition of their vehicle and recommend maintenance solutions. Each customer receives a short video from our technician along with a simple, colour coded computer generated, SMS or e-mail which fully explains any additional work that may be required. however, we will never carry out work unless authorised by you in advance. On completion of all work requested we will provide a full explanation of all work carried out as well as a detailed invoice listing all individual parts used.
When your service is completed we will then provide a complementary 'wash & vac' i.e. free of charge before you collect it from our service department. A full valet menu service is available as an extra cost option if required.
While your vehicle is being serviced with us, we also offer a pre NCT check as a €25.00 (incl. vat) option on all service options.
Customer Facilities
Customer Facilities
While you are waiting for your vehicle, we offer complimentary tea/coffee in our Relax waiting area where you can watch tv or catch up on work with our complimentary WI-FI, available on request.
In our Discover Ford area, we have two Apple iPad's so you can browse the full Ford range of products. Also available here are various brochures to view the Ford range.
Breakdown assist
Breakdown assist
One easy number to access all of the Ford Services 24/7.
Whatever you need, Ford One Call can connect you to all our services, including:
- Ford Roadside Assistance
- Ford Customer Relationship Centre
- Ford Finance
- Brochure & Sales Literature